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Free standard shipping on orders over $99
Estimated to be delivered on 12/01/2022 - 15/10/2022.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
All orders are shipped within 24 to 48 hours of you placing the order using DHL eCommerce, USPS or ePacket depending on your location and fastest available service. Typical delivery time frame is between 7 to 15 business days however, you may receive your items much earlier. All orders are shipped with tracking number so you can track it every step of the way! Packages may be faced with delays beyond our control such as customs or postal delays
At HL Jewels, our jewelry is made with carefully selected materials designed for beauty and everyday wear. Following these simple care tips will help keep your pieces looking shiny and beautiful for as long as possible.
💧 Limit Water Exposure
Your jewelry can handle occasional contact with water, but we recommend removing it before swimming, showering, or prolonged exposure to moisture. Too much water over time may cause fading or reduce its shine.
🧴 Avoid Lotions, Oils & Perfumes
Apply lotions, body oils, sunscreen, and perfume before putting on your jewelry. Chemicals in these products can affect the finish and brilliance of your pieces.
🎀 Store Your Jewelry Properly
When you’re not wearing your jewelry, keep it in a dry place, such as a jewelry pouch or jewelry box. Proper storage helps prevent scratches, tarnishing, and tangling.
✨ Clean Gently
After each wear, wipe your jewelry with a soft, dry microfiber or polishing cloth to remove oils and residue. Regular cleaning helps maintain its sparkle.
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